Course: Business Club Intermediate, Section: E-mailing

Topic outline

This topic should help you write better, more convincing and effective e-mails.

In order to write a successful e-mail, we should know some basic rules.

In following tasks you will learn more about how to write a successful business e-mail.

If you wish to learn more about this topic, you can join our course on WRITING E-MAILS by sending an e-mail to office@eltisi.com with this enquiry.

General tips on how to write an email Lesson
WRITING STYLES

Three different writing styles are usually identified when writing e-mails. However, in everyday correspondence these differences are sometimes not so clear. The styles are:

1. FORMAL

2. NEUTRAL

3. INFORMAL

The neutral style is most commonly used in business e-mails. However, formal and informal should not be neglected.

In the following task you will try to choose phrases with the same meaning but written in different styles.
Formal or Informal HotPot
PURPOSE OF E-MAILS

People write e-mails for various reasons: to request an information, to order a product or service, to invite to an event, to arange a meeting and many more.

The following exercises are examples of e-mails where the sender wants to discuss and agree on terms of business dealings and make some enquires regarding a product or service
Discussing terms HotPot
Letter of enquiry HotPot
MOST COMMON MISTAKES

In the following task you will try to correct commonly made mistakes in e-mail correspondence.
Common mistakes HotPot
W R I T I N G

You are now going to write a short e-mail on a given topic.

Try to use as many words and phrases as possible which you have learnt in this topic.
In answer to your letter Assignment
You have come to the end of this topic! You can now go to the next topic and try to revise some grammar.